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download the appSign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. This story is available exclusively to Business Insider subscribers. When it comes to conversations with new or new-ish people, there is one research-backed hack for "almost any time where you have that little bit of dread or a little anxiety" talking to someone, Duhigg told Business Insider. Brooks told Business Insider that her research is still ongoing. "If there's an uncomfortable silence, you know exactly what you're going to bring up."
Persons: , Charles Duhigg, Duhigg, Alison Wood Brooks, Brooks, I'm Organizations: Service, Business, Harvard Business School, LSE, Imperial, Wharton, The New York Times
Every small child gets anxious sometimes. But when your kid is panicking, there's a common two-word phrase you should never utter: Calm down. That's according to Rachel Romer, CEO and co-founder of education assistance benefits company Guild, who's a mom to two children. Saying "calm down" doesn't validate the child's emotions or help them understand their feelings, and can even unintentionally come across as dismissive, they said. The trio recommended two exercises to help children better manage their heightened emotions.
Persons: Rachel Romer, who's, Romer, Brené Brown, Adam Grant, Brown, Grant, Alison Wood Brooks, doesn't Organizations: Wharton
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